Quality is a must for our products
and our after sales service

Customer Service

Regular servicing and exact calibration of your machine are essential for excellent coffee pleasure.

For information about our maintenance and support please contact our service departement:

Support International                 Support Switzerland
+41 (0)71 447 80 70                      +41 (0)61 511 49 59


Monday to Tuesday                     Friday
07.30 to 12.00 a.m.                      07.30 to 12.00 a.m.
1.30 to 5.00 p.m.                          1.30 to 4.30 p.m.

We offer you

  • Efficient and fast service network, including emergency response team in Switzerland
  • Global partners for trading and sales
  • Technical and sales trainings to assure perfect customer service
  • Technical and commercial support in Switzerland and abroad
  • Professional competence due to regular staff trainings

After Sales Service

Regular maintenance prevents downtime, increases the life of your appliance and helps prevent costly repairs. Our staff offers you advice and help by phone or on site.

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