We combine quality of product
and service.
Service and optimal machine settings are key prerequisites for excellent coffee enjoyment.
Each Aequator coffee machine is installed and programmed to individual customer requirements and is carefully maintained preventively by our customer service team.
For information on service and maintenance or for technical enquiries, our customer service team is available as follows:
Service and Maintenance
Service International
Service Schweiz
Service Switzerland
Grand Cru Coffee AG
Phone:
E-mail:
Website:
Monday to Thursday
7:30 a.m. - 12:00 p.m.
1:30 PM - 5:00 PM
Friday
7:30 a.m. - 12:00 p.m.
1:30 PM - 4:00 PM
Outside of these hours, please leave a message on our voicemail.
Service International
Aequator Switzerland AG
Phone:
E-mail:
Website:
Monday to Thursday
7:30 a.m. - 12:00 p.m.
1:30 PM - 5:00 PM
Friday
7:30 a.m. - 12:00 p.m.
1:30 PM - 4:00 PM
Outside of these hours, please leave a message on our voicemail.
What we offer
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Efficient service network across Switzerland
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Worldwide partners for trade and distribution
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Technical and commercial support at home and abroad
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Technical and sales training for seamless customer service
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Professional expertise through regular staff training